Table of Content
We will review the results of your assessments and interview and we will contact you with the results. We will invite you to join us for an interview, either virtually or face-to-face depending on your location preference. Just complete the form below and we'll be in touch to schedule an interview.
(Note all walk-in applications are suspended in North America until further notice). All hiring, training, and call-taking will be done remotely. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us at with any further comments or suggestions you wish to share.
HGS Agent X – A game-changing contact center software
All hiring, training and call taking will be done remotely. Please note that applicants must be local to Peoria, IL. HGS is using a 100% virtual interview and assessment process that enables us to hire for our essential services business clients while keeping your health and safety top of mind.
You will use discovery questions to best fit new product to customer needs. You will also position value proposition of products in order to drive engagement and future spending. You will field inquiries from a variety of channels. With the right mix of people, training, automation, and analytics, HGS is equipped to efficiently deliver results-focused outcomes.
HGS announces Q4 and full-year results for FY2021
This will help us better understand your skill-set and job expectations. We do require a completed criminal background check, drug screen, as a condition of employment. We conduct an initial telephone interview using the same technology you will be using HGS Work@Home team member. Should you have any questions or wish have your information removed from our service, please contact us here. B) Salary.com being able to use your name and address to tailor job posting to your geographic area.
Watch our video for a brief program overview. They do not care about employees and will let you go with no notice. In return for your hard work and enthusiasm, we offer competitive salaries and benefits, top quality training and a challenging but supportive work environment. Hasselberg Grebe Snodgrass Urban & Wentworth has an established reputation for providing clients sound legal advice.
Best-in-class social media customer care: What our experts want you to know
Thank you for being a part of Team HGS. We appreciate you taking the time to offer a review. During these uncertain times, we are proud to offer the stability of full-time, safe, work-from-home positions coupled with excellent health benefits and paid training.
We have a robust practice and a proven track record representing individuals, corporations, businesses, professionals and more. We have earned a reputation for excellence over many years of providing valuable service to our many clients. A) Salary.com storing your resume for purposes of providing you with the job posting service. Whether your organization requires seasonal scalability, an expanded labor pool, or a business continuity solution, we’re prepared to optimize your virtual CX workforce. When different languages and skill sets are required, work-at-home models offer a major advantage.
Technology of the Year: Axle™
Thank you for being a valuable member of team HGS. In 2016, HGS implemented our first work-at-home programs with great success. Best of all, with agents located in different areas, unexpected events caused little to no service interruption. COVID-19 Statement - HGS is working to ensure the safety and wellbeing of our employees in the communities we operate.
We can easily draw upon our global bench strength, accessing suitable applicants across various geographies. Learn about our larger global operating model. Yes, the HGS program is PCI compliant and certified. In our VDI environment, no data is stored locally, and all data is encrypted.
Your local internet service provider may be able to enhance your service if the initial test falls below requirements. State-of-the-art video support and interactive training, with opportunity for career advancement. We provide excellent training and long-life skills to set you up not just for a job, but a career. Get started with your Free Employer Profile to respond to reviews, see who is viewing your profile, and share your brand story with top talent. In response to the COVID-19 situation we have established protocols for the protection of our clients and staff.
Sometimes only a week's notice is given of when you are due to start work the next week. Sometimes the systems/programmes being used; (not HGS's but their clients) cannot cope with the call volume load and their systems crash. In these very uncertain times don’t miss this opportunity to secure meaningful full-time employment with an amazing team from the safety of your own home. Get started with your new career and apply now!
Your response will be removed from the review – this cannot be undone. Pros & Cons are excerpts from user reviews. This employer has not claimed their Employer Profile and is missing out on connecting with our community. A one-stop section where you can find tips, guidelines and information on starting your BPM career and how to navigate it.
Our office is open to the public subject to our office protocols. Please contact us for further information on our protocols and to set an appointment to meet with us as needed. All of our attorneys remain available, as always, to assist you with your legal needs. We all hope everyone remains well and safe until this situation has resolved. Customer Care Professionals will handle inbound call inquiries regarding new product applications from prospect and existing card members.
Whitepaper
You will be able to complete the entire process from your own home or wherever it is convenient for you. The world of remote work is new to many of our employees, many of whom previously worked in brick-and-mortar contact centers. Today’s digital technology allows teammates across different geographies to participate in lunch-and-learn trainings, remote-but-together team events, and virtual happy hours. We monitor each person’s emotional bank account via frequent surveys and whole-person scheduled touchpoints, and we offer a virtual mentoring program as well. Training is minimal, but there is a teams chat where you can ask questions and get help. But your TM is not always available to help, so you can be left to your own initiative to find the answer.
Read employee reviews and ratings on Glassdoor to decide if Hinduja Global Solutions is right for you. HGS integrates Robotics Desktop Automation, HGS PULSETM, AI for predicted response, and Unified Agent Desktop into each virtual workstation to offer streamlined support in real time. Glassdoor has 124 HGS reviews submitted anonymously by HGS employees. Read employee reviews and ratings on Glassdoor to decide if HGS is right for you. Your internet speed will be tested during the interview stage to ensure the upload and download speed are able to support the work you will be doing.
No comments:
Post a Comment